Frequently Asked Questions
Our delivery rates are calculated based on distance from downtown Grand Rapids, ensuring a fair and transparent pricing structure:
- Up to 10 miles: $60 minimum order
- 10-20 miles: $120 minimum order
- 20-25 miles: $240 minimum order
- Beyond 25 miles: Delivery available on a case-by-case basis
We’re committed to providing a convenient and reliable delivery service. If your location is beyond 25 miles, feel free to contact us to discuss custom delivery options.
Yes, we stand behind the quality of our products and want you to have a great experience. If an item malfunctions or fails, we will replace it at no charge. To initiate a replacement, please contact our customer service team with details about the issue and proof of purchase. We aim to make the process as quick and hassle-free as possible.
We currently accept cash and Cash App as payment methods. For cash payments, please have the exact amount ready at the time of delivery. If you prefer to use Cash App, simply complete your payment upon delivery. We strive to make the process as convenient as possible for our customers.
No, we do not have a physical storefront. By operating as a delivery-only service, we’re able to keep our costs low and pass those savings directly to our customers. This approach also allows us to remain flexible and provide a convenient, hassle-free experience. Our focus is on bringing high-quality products straight to your door, ensuring both affordability and top-notch service.
